Refund & Cancellation
1) You are eligible to arrange for cancellation if and only if Flatpak fail to deliver your item within 30 days due to warehouse congestion, subject to 3% deduction of refund.
2) If the delay is caused by courier company or other uncertainty, we do not entertain any refund or cancellation.
3) To initiate a refund, kindly email [email protected] with your order number and our customer care representative will advise you accordingly.