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Price Disclaimer
1) The prices displayed on the Flatpak website and price tag are quoted in Malaysian Ringgit and such prices do not include delivery fees, which will be added to your total invoice price.
2) While our goal is a 100% error-free site, we do not guarantee that any content is accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order.
3) Flatpak reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).
5) We reserve the right to adjust prices, products, products descriptions, services, service descriptions and special offers at any time and at our discretion.

Payment Method
1)We accept payment on our website via Senangpay and instalment via Split - either FPX, Visa or MasterCard issued by most major banks.
2)We do not accept any manual payment.

 Lead Time
1) We only keep minimum stock to avoid overstocking. When placing your order you agree to accept maximum 30 working days lead time. We work on “first come first serve” basis.
2) The daily delivery order cut-off time is 3pm (GMT+8), Monday to Friday (except on public holidays). This does not take into account possible delay caused by payment authorization. Overall, we aim to dispatch all orders within 48 hours on Monday to Friday (except on public holidays) with the exception of sale period where this may take up to 72 hours.

1)The estimated delivery period is within 2 to 10 working days for ready-stock items.
2) In case of high demand period, lead time applies before item can be shipped out. Customer will be notified accordingly.
3) Kindly note that the delivery period is an estimation and we are not able to guarantee the date of arrival which may sometimes be disrupted due to delivery issues at the courier company or customs. Delivery charge is based on weight of item including packaging

1) We allow collections at our warehouse from 10am to 5pm Monday to Friday except public holidays. You are required to make an appointment 24 hours before collection time.

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